Support guide3 min readUpdated 2026-06-01
Changing your plan and billing cycle
How plan changes should be represented before live billing self-service is enabled.
Billing changes are operator-controlled
Plan changes, billing cycle edits, and entitlement updates should route through an authenticated workspace or operator review flow until self-service billing is explicitly scoped.
What public pricing can do
The public pricing page can describe tiers and request paths, but it should not imply automatic subscription mutation before billing integration is complete.
Activation checklist
Before activation, confirm billing provider integration, tax settings, invoice behavior, proration rules, and audit evidence.