Support guide4 min readUpdated 2026-06-01
How request access and approval works
What public visitors can submit today, what remains approval-based, and what happens before workspace access is granted.
Access stays approval-based
StretchSuite does not provide instant public signup yet. The request-access surface remains visible so visitors can understand the required fields, but live submission is disabled until the approved intake endpoint, notification path, and operator review queue are connected.
What the operator reviews
The intended account type, app interest, company context, and stated use case determine whether the request should become a workspace, a sales conversation, or a support follow-up.
Current safe path
Use the public contact route for general questions and keep workspace provisioning inside the protected operator workflow until the intake contract is approved.